5

I recently had my first experience with this auto repair shop and can tell you that they are the most honest auto repair shop I have ever done business with. I recently went to have my emissions test done and was surprised when I was told that I failed. I was not given much information as to why and was told that the area that they "plug" into to obtain the computerized info on my car was not working. I was told I could go to AutoZone to see if it was just a fuse problem and have the fuse replaced. After 1 hour of standing outside in the heat with the AutoZone rep reading through my owner's manual, I decided to just take it to the Nissan Dealer where I originally bought the car. When I got there they told me I would have to make an appointment a week out and that it would cost $150 for them to just "look at my car" to find out what was wrong. I finally decided to do a Google search on a nearby auto shop, which was how I discovered Litchfield Auto Repair. I noticed they had good reviews so I called and made an appointment. When I went to the appointment, I was greeted and waited in a comfortable waiting room while they looked at my car. Within about 10 minutes the problem was fixed and my car was ready to go. The mechanic explained to me that the plug had just been pulled out and for some reason whoever pulled it out, didn't push it back in. He not only fixed the problem but he also filled out my emissions paperwork and didn't charge me a penny! I am so grateful because he could have easily charged me and told me any number of things were wrong with my car and because I am not very knowledgeable in auto repair matters I probably would have paid whatever they asked so I could get my car fixed and pass emissions. It's really refreshing to find an auto repair shop with integrity. I will definetly use and recommend them in the future and I know that when I do, I will get professional service, fair treatment, and an honest price. Thank You Litchfield Auto! I passed my emissions test and now have 1 less thing to worry about.

5

If I could give more than 5 stars I would. This was my first time going to LAR and for the first time EVER by an auto repair when I have gone in to have an oil change did not get an up sale pitch or try to sell me something I did not need. They were honest, fairly priced and had me out as stated. Would recommend them to everyone to use a truly honest repair facility.

5

Just moved to AZ 8 months ago. Been to 4 different auto repair businesses. This is definitely the best by far. My go to place for all future auto repairs.

5

Friendly service and really listened to me explain what I notice going wrong with my car. I hope it's not an expensive cost but right now I just want to know what's wrong with my car!

5

Honest, great mechanics. Always upfront and tell you the truth.

Thank you for your great review! We look forward to seeing you again in the near future.

- Litchfield Auto Repair
5

The mechanics seem genuinely trustworthy here, glad to have found such a place!

Hi Thomas, Thank you for your great review! We pride ourselves on putting our customers first. We look forward to seeing you again in the near future.

- Litchfield Auto Repair
1

It took 5.5 hours to get a oil change with filter for $75!! And I had an appointment. I won't go back.

5

Recently had my transmission replaced in my Corvette. Even though this was warranty work their team communicated with me every step of the way. They had my car in and out within 5 days and handled all of the warranty communications for me. They fought for a replacement and not a rebuild which is what I got! On top of all of this my out of pocket for uncovered items was well below their estimate. This is now my families go to from now on.

5

Everyone from the young lady answering the phone, the gentleman that assigned the technician and the technician Phil that looked at my friend's car were awesome. We were driving from San Diego to Phoenix to watch some baseball when the check engine light came on and the car began losing power. Did a quick Yelp search and found this place with a solid 5 stars. If we could give them 6 stars we would! They diagnosed the car and assured us we were ok to finish up our trip just be sure we have the car fixed when we get home. Thank you everyone at Litchfield Auto Repair!!

5

Hi Jose, Thanks for 5 stars! We strive to provide the best service in town.

- Litchfield Auto Repair
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