Reviews - Page 38 - Litchfield Auto Repair

C Dinero

2/21/2017

The customer service and honesty was outstanding! I've never been to a mechanic shop that I liked even a little bit, this place was clean, welcoming, and all in good spirits. They did was needed to be done, and at a fair price, they even took the tire light off for me without me having to ask, which isn't a lot but it's the little things that count. Highly recommended

Hi C, We pride ourselves on putting our customers first, we’re glad you had such a great experience first hand!

- Litchfield Auto Repair

Ken Wilcox

2/21/2017

Spend the time to explain what was done to your vehicle when picked up.

Hi Ken, Thank you for your great review! We look forward to seeing you again in the near future.

- Litchfield Auto Repair

Chantha Huot

2/21/2017

quoted $7000 for a misfire complaint. fixed in one day for $200.

Thank you for your review. Could you please call me to discuss. I have spent all morning trying to find information on your vehicle. I have no vehicles at all with your name, nor any vehicles that we have given $7000 estimate for repairs on in the last 90 days. I can be reached at 623-882-8700. Thank you Phil, Owner Litchfield Auto Repair

- Litchfield Auto Repair

Stephen Manak

2/21/2017

Found Litchfield Auto 4 years ago after moving here. And I will not go anywhere else. They are the best.

Hi Stephen, Thank you for your great review and continued support! We look forward to seeing you again in the near future.

- Litchfield Auto Repair

Phil Taylor

2/21/2017

Never had a bad experience. Fair and honest. Did a check up on my concerns for free. I wont take my car anywhere else.

Hi Phil, Thanks for letting us know your tremendous experience here at Litchfield Auto Repair! We will continue to provide you with top quality service.

- Litchfield Auto Repair

Joey Anderson

2/21/2017

Been here a lot over the past few years with 3 different vehicles. I've been highly satisfied with the service here every visit.

Hi Joey, Thank you for your great review! We look forward to seeing you again in the near future.

- Litchfield Auto Repair

CottenChick

2/21/2017

Phill and the team here are great! They tell you what they are doing at every point. They know cars and fix them correctly. I have taken a vehicle in as old as an 89 and a new one too. They understand cars!

Thanks for the review! We are glad we could provide you with top notch customer service!

- Litchfield Auto Repair

Chris Harrison

2/21/2017

These pople are the bomb; I'll never go back to the dealership. Saved so much money and I felt I got better quality work. They worked around my schedule; rides to work; great sense of humors. No complaints here!

Thank you for your loyalty, Chris! We are happy to have earned your business.

- Litchfield Auto Repair

Rob Lamb

2/21/2017

I drive from Peoria, AZ to get my cars serviced here! This is by far the best auto service with which I have ever done business. Phil and his staff are super professional AND HONEST with each of their clients. Phil's experience spans numerous makes and models! If you need regular maintenance or serious work, THIS IS YOUR PLACE!

Hi Rob, Thank you for sharing about your amazing visit at Litchfield Auto Repair! We look forward to seeing you the next time you're in the area!

- Litchfield Auto Repair

Jon Brasch

2/21/2017

I took my truck to them back in January because it was leaking fluid from the transfer case. They told me my transfer case was bad and needed to be replaced. It would cost $1,735.92 in parts and labor for a used transfer case. I told them I didnt have that money so I took my truck to AZ differential and they replaced the seal which was $19.95 and put new fluid in it which was $55.92. My truck runs fine to this day and doesnt leak anymore. Their motto is "At least there is one fair & honest mechanic" couldn't be any further from the truth.

Thank you Jon for your review, and giving me the opportunity to speak with you on the phone. As we had discussed this was an unusual case where a part that was not common to have problems was leaking. At the time we did our inspection there was play in a bearing that would cause the seal to leak and noise from that bearing. As the flange was removed for the seal replacement, then re tighten thus may have absorbed this play. Not sure how this is to happen, since we did not perform any work to know for sure. However as you have stated there is no more leaks etc. I'm glad that you were successful in getting your vehicle repaired. I felt it was necessary to respond to the review for other people see as I had told you that had we been given the opportunity to work on your vehicle we would have discovered this as well and then obviously would not charge you for a transfer case replacement. As I assured you we are not out to rip people off and we hold very true to our slogan of "At Least There Is One Fair And Honest Mechanic". I felt after your response on the phone that you may still feel you would bring your vehicle back to us that you yourself believe were not out take advantage of our customers. Thanks Again. Litchfield Auto Repair

- Litchfield Auto Repair

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