Friendly staff but was not satisfied point blank. Had rear half of transfer case replaced because of leak. That repair was good. Also rear pads and rotors are good. Idler arm needs replacing as predicted, no complaints on that. Had front outer axle seals replaced, contrary to what i had suggested prior to that repair, which was pulling the case apart and resealing between mating surfaces. It still leaks. Had CV axles put on. They said they'd guarantee the parts and labor, knowing that my tahoe is lifted prior to repair or quote. The cv boot kept ripping, after the first one they said they'd no longer replace the part but would honor the service guarantee. I just did it myself. Then soon after, brought it in for an alignment directly after putting all new steering and suspension components on it. I had it fairly close to straight before, but noticed cast and camber was not set on it, just toe. I came in and spent a good chunk of my money to walk away not satisfied. Won't bring any more business to them.
I apologize we could not better service your vehicle. It has a lift yes, and we work on many lifted trucks, however when a CV boot tears not due to defective parts our suppliers have a hard time warranting them. We actually had to purchase another one to take care of it for you the first time. Also to get that alignment in spec there would have to be some kind of fabrication to modify the suspension to achieve a better alignment. Usually custom suspensions require custom alignments and different specs. We value you as a customer and would like to retain you as a customer. Please let me know if there is anything we could do to give you a better experience with us. Thank you and have a great day. Phil (623) 882 - 8700.
- Litchfield Auto Repair