Absolutely impressed!!!! In the last 8 months, I have now taken my Lincoln MKS to Litchfield Auto Repair to have a waterpump replaced; my 1966 mustang GT in for a tune up, and my Suburban in for a rear main seal leak repair. All 3 services were fairly priced but the most impressive elements in my experience was the honesty, the recommended suggestions for preventive care for the future, and the personalized detail given to all three vehicles. Mark, did a great job communicating with me during each repair and explaining what the repair of each area would mean to my hehicles performance. This is a differentiator from most auto shops. I’ve never had anyone take the time to explain to me the performance factors in repair. I have a fourth vehicle, a Mercedes CL55 AMG that has come upon its scheduled B plan service. I will be taking that vehicle in to Litchfield Auto Repair within the next 30 days. The prices at the Mercedes Service Department is over $700. I’m sure the cost will be fair less at Litchfield Auto Repair and I’m confident the quality of the work will be equal to that of the Mercedes Service Department since Litchfield Auto Repair has Mercedes certified mechanics. I’ll be sure to post a review after the service. Quality, price, honesty, and communication are still alive at Litchfield auto repair.
Thank you! We take great pride in providing quality customer service to everyone! We know how hard it can be to find an honest repair shop so we do what we can to make our customers want to come back in the future.
- Litchfield Auto Repair